Support that knows your company.
Answers a company's customers from that company's own knowledge and support rules, and knows when to hand over to a person.
What we're building
InfiniBot for support
- Answers your customers from your own documents, FAQs and policies.
- Follows your support instructions: tone, what it may answer, and what it must not.
- Hands the conversation to a person when it should.
- Each company's knowledge is kept separate and is only used for that company's customers.